In this Hi-Tech era where people want their things to be done in just a single click. AI – driven technology ChatBots are becoming more and more meaningful to brands as well as individuals. It’s a unique way to engage with brands and get your questions answered without getting on long wait calls.
The ‘human + AI’ model is interesting when it has deep problem solving abilities. And everyone looks out for such specific and deep uses of conversational AI.
Compusoft introducing ProcMATE a process automation tool which allows users to manage, integrate, analyze, measure ROI and also gives instant real time insights. It acts as an Omni channel platform that easily gets integrated with many digital and social channels like Facebook messengers, WhatsApp, SMS, Skype, Twitter, LinkedIn, Line, WeChat, etc. with more focus on customer engagement, conversational ecommerce, customer service and query fulfilment. And A Digital Middleware platform which had the full-fledged integration with Microsoft Dynamics 365, SAP, Sales force, Oracle, etc. & Marketing analytics platforms.
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