Microsoft Dynamics CRM
We at Compusoft understand the dynamics of 3PL Industry, the providers are closely connected to their customers through their services and products.
Not only do the customers and partners expect a high level of flexibility; they also look for close cooperation and individual services during the request process.
Compusoft’s CRM solutions for Logistics perfectly caters to this biota, acquires everyone in your commercial operations sales, services, project management, and pricing on the same page.
Global Key Account Management at your fingertips
Compusoft’s CRM CRM for logistics helps manage your customers more effectively. The sales user get closely aligned with the customer, company goals and benefit from global, collaborative account management across organizational, and geographical boundaries. Increasing your and your customers competitive, the solution is anticipated to provide a strong return on investment
Sales Force Automation
Your sales teams can sell more effectively in this new era. By providing the essential insight guidance, and tools that salespeople need, you can focus on the right customers and priorities, win faster by collaborating with colleagues, and build a trusted relationship with customers through personalised and relative engagement.
Work on the go with rich, modern Compusoft’s CRM solutions for logistics mobile app that provide contextual news, social data and task flow for quickly completing frequent activities. Manage data using intuitive natural language voice commands to create new records, schedule meetings, set reminders and find information. Get work done anytime, anywhere with mobile apps that work online or offline.
Used by sales team opportunities represents a potential sale for a specific customer. The creation of opportunity adds this potential sale to sales pipeline and therefore puts it on the radar of the sales manager who may be holding the team responsibility for the progress of opportunities. Compusofts CRM solutions for the logistics has multiple sales of the dashboards and reports which covers multiple dimensions for the slice and dice of the CRM Data.
Tender Management on the go
For the global logistics organisations participating in multiple tenders with distinct sales process can be very challenging. Moreover large and mid-size company participating in tenders often find it difficult to outbid competitors which require calculating. managing ground work and estimating overall cost to competent bid submission and EMD (Earnest Money Deposit) recovery
Central Project management
With Compusoft’s CRM solutions for logistics, Project Management becomes easy and you complete control of all your project and financials. Whats more you can run directly from your project.
Fleet Management solutions allows organization to easily manage and track their motor vehicles and associated maintenance, mileage and fuel usage. The solution integrates with existing technology and off-loads much of the manual data entry to the driver in the real time through use of smart phones.
Customer complaints are a rich source of free feedback and opportunity to spot the problem areas. Our solutions for logistics caters operational and active cases for better control over the problem areas in the operations. This means that collating and analysing complaints will give you a valuable insight into the attitudes of much larger customer base.
When an appointment is created into Compusoft’s CRM Solutions For Logistics, a visit report centralizes all actions to be taken at the visited customer. Sales representatives usually visit their customer on regular basis. In order to reduce administrative work, it is possible to create routes represented in the template containing several customers to be visited the same day.
Marketing is changing faster than ever before. Marketers own more customer journey and must engage customers in new ways across new channels to deliver amazing experiences while tracking the results of marketing investments. You can easily plan, execute and measure campaign from start to finish. Bring your plan vision to life – engage customers across channels, build the pipeline and demonstrate the impact of your marketing.
Integration with ERP / Barcode / RFID
If you’re in need of a more comprehensive solution, Compusoft CRM solutions for logistics and distribution can be integrated with most of the ERP, Barcode & RFID. It seamlessly combines ERP, WMS, assets and offers extended function for finance, business intelligence, Assets & inventory.
Social for Everyone
In today’s social and mobile world, businesses need to move faster and share knowledge more broadly than ever before. You also need to connect to customers on their terms, which increasingly means getting on social. Our solutions for logistics enable your sales, services, and marketing teams to deliver amazing customer experience by empowering them with social tools built right into Microsoft Dynamics CRM.
- Choice of deplyment
- Service presence in India, Singapore, UAE
- Desired payment terms(upfront purchase or monthly subscription
- Build on industry solution on top of Microsoft Dynamics to meet your needs
- Certified trained technical terms for customer service