What is ProcMate ?
an AI-based Enterprise Platform for Digital Transformation
ProcMate automates business processes and use the underlying Machine Learning (ML) layer to continuously monitor the transactions. The ML layer detects & prompts real time feedback to the engine which adapts to frequently changing business needs for maximizing efficiency and minimizing operational cost.
The users can initiate a process across channels like Chatbot, E-mail, SMS, Missed Calls, Twitter, Facebook Messenger, WhatsApp Messenger, LinkedIn, etc.
ProcMate is an AI driven digital transformation platform which offers Cognitive workflow & Digital middleware for organizations to create a connected ecosystem. ProcMate’s Cognitive workflow suite provides pre-build components & integrations to capture relevant information’s, documents, identities, & other verifications required to on-board your customer.
It is a cost effective, on-demand, pay-per-use-model incorporating cutting-edge cognitive technologies into traditional BPM software.
Automating your Customer Acquisition Journey \ Automating your Customer Service Journey
Unstructured & Structured Payload
Automated flow and a suite for cognitive Business Process Automation with a conversational interface.
Process analytics suite which utilizes proprietary NLP & ML algorithms to inject intelligence into operational systems like SAP, Microsoft Dynamics, Salesforce.com, Etc.
A machine-learning conversational engine tailored to detect context & sentiment with its hybrid nature allowing users to switch back & forth in real time.
Cognitive API’s that provide insights using edge analytics in real time & connect to a variety of core systems using Omni channels.
How ProcMate Help
ProcMate helps to enhance your business process significantly
Navigates Different Digital Landscaps
Responsive web design, supports different screen sizes which can be easily navigated through any device and channels.
It has built and designed to simplify and complete complex business process task.
Real Time Insights
Gives actionable insights in real time for descriptive, predictive and prescriptive analysis.
Easy setup and smooth workflow process of data through different systems.
The work process can be scaled according to requirements.
Easy to integrate with other systems
Easily gets integrated with existing applications.
Rapid work process capability with fast paced technology.
Benefits of ProcMate
ProcMate Digital Middleware allows your customers to experience your brand across social & digital channels . it works together to provide the best customer experience.
A SaaS and on – premise platform which provides business process automation based on a readily available cognitive business processes.
Deployment in weeks
A platform with readily available Process templates for seamless customer – on boarding & customer Service.
Upgraded Customer Experience
Omni-channel Process Platform furnishes customers for Self-service at their own convenience.
Cutting-edge machine learning technology ensures the best available customer experience
Connections with existing applications
Easily integrates with the existing software and provides fast output of the given task.