ProcMATE – An AI based Omni-Channel BOT Platform
Embark on your organisation digital transformation journey towards an intelligent digital workforce with ProcMATE.

Ensuring that your enterprise automation can overcome process complexity, application updates, and all types of data with ease.
Digital Workforce
A new age workforce to run business process from Digital & Social Channels and integrate seamlessly with any partner network.
Cognititive Automation
Self Learning automation for Customer acquisition & Customer service Straight Through Processing with measurable TAT and SLA.
Conversational Engine
Cognitive workflows have conversations with the customer across an Omni-channel, multi lingual mode of engagement.
Compusoft’s Cognitive Process Automation Tool is a game-changing, transformative technology which is becoming the persuasive theme for growing revenues and margins, improving customer satisfaction and managing compliance risk.
Benefits of ProcMATE
True-Omni-channel Platform
ProcMate Digital Middleware allows your customers to experience your brand across social & digital channels. it works together to provide the best customer experience.

On-demand Platform
A SaaS and on – premise platform which provides business process automation based on a readily available cognitive business processes.

Deployment in weeks
A platform with readily available Process templates for seamless customer – on boarding & customer Service.

Upgraded Customer Experience
Omni-channel Process Platform furnishes customers for Self-service at their own convenience. Cutting-edge machine learning technology ensures the best available customer experience

Connections with existing applications
Easily integrates with the existing software’s like CRM, Marketing tools, Accounting software, inventory system, etc.

ProcMATE Connects Well with…
- Facebook Messenger
- WhatsApp Messenger
- Skype
- Telegram
- ChatBOT
- SMS
- Website
- QR Code
- Microsoft Outlook
- Cloud Telephony
- Google Drive
- Google Sheets
- Microsoft Dynamics
- Sales force
- ZOHO
- Oracle
- SAP
Social
- Facebook Messenger
- WhatsApp Messenger
- Skype
- Telegram
Digital
- ChatBOT
- SMS
- Website
- QR Code
- Microsoft Outlook
- Cloud Telephony
- Google Drive
- Google Sheets
Enterprise Applications
- Microsoft Dynamics
- Sales force
- ZOHO
- Oracle
- SAP
what ProcMATE really does for you?
In a highly-competitive landscape, making customer engagement contextual & meaningful helps you stay ahead of competition.
Customer Engagement
Delivers a seamless, delightful and modern customer experience across all your social & digital channels to create deeper and more personalized customer engagements.
Employee Engagement
Gives Chat option for employees to connect internally which helps to create opportunities inside the workplace for employees to gather and socialize.
CUSTOMER ON-BOARDING & E-KYC
In built decision making system that can be configured with parameters based on organizational process for KYC & Customer on-boarding.
New age middleware to run business process from Digital & Social Channels and integrate seamlessly with your partner network.
Business Process Automation
Acts as your personal assistant in your business and help with a variety of tasks, thus helping you to focus on your core business objectives.
Digitization of Documents
AI based OCR (Optical Character Recognition) technology which quickly and accurately converts unstructured data from documents into structured data which can be then further stored and processed as per business requirement.
Supply Chain Automation
Seamlessly connects and automates sales, forecasting, replenishment, supply, planning, procurement, manufacturing and distribution activities.
Use Case Industry Wise
Use Case Industry Wise
- PREDICTIVE MAINTENANCE
- RESOURCE ALLOCATION
- FORECASTING
- PROCESS UNSTRUCTURED DATA
- OPERATION / LOGISTICS OPTIMIZATION (REAL TIME)
- DISCOVER NEW TRENDS / ANOMALIES
- DEALER / FRANCHISEE / PARTNER ON-BOARDING
- EMPLOYEE ENGAGEMENT
- PREDICTIVE ANALYTICS
- DEALER / FRANCHISEE / PARTNER ON-BOARDING
- EMPLOYEE ENGAGEMENT
- PREDICTIVE ANALYTICS
- CUSTOMER ELIGIBILITY
- CUSTOMER E-KYC
- DOCUMENT VERIFICATION & RECONCILIATION
- PROCESSES UNSTRUCTURED DATA
- CUSTOMER BEHAVIOR INSIGHTS
- FORECASTING & RISK ANALYSIS
- OFFERINGS BASED ON CUSTOMER BEHAVIOR
- PREDICTIVE ANALYTICS
- DISCOVER NEW TRENDS /ANOMALIES
- RESOURCE ALLOCATION
- PRICE & PRODUCT OPTIMIZATION
- PROCESS UNSTRUCTURED DATA
- FORECASTING
- FLEET OPTIMIZATION
- WAREHOUSE & INVENTORY MANAGEMENT
- SPACE OPTIMIZATION
- QUICKEST DELIVERY ROUTE SEARCH
- PREDICTIVE MAINTENANCE
- OPERATION / LOGISTICS OPTIMIZATION (REAL TIME)
- RADICAL PERSONALIZATION
- PREDICTIVE ANALYTICS
- ADMINISTRATIVE WORKFLOW ASSISTANCE
- CONNECTED MACHINES
- ASSISTED OR AUTOMATED DIAGNOSIS & PRESCRIPTION
- CLINICAL TRIAL ASSISTANCE
- PATIENT ENGAGEMENT
- PATIENT ON-BOARDING
- VIRTUAL NURSING ASSISTANTS
- FRAUD DETECTION
- ERROR REDUCTION
- EMPLOYEE ENGAGEMENT
- HEALTHCARE SYSTEM ANALYSIS
- PERSONALIZED MEDICATIONS AND CARE
- DRUG DISCOVERY
- REAL TIME PRIORITIZATION AND TRIAGE
- EARLY DIAGNOSIS
- PREGNANCY MANAGEMENT