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CRM FOR LOGISTICS AND SCM | CRM FOR TRANSPORT | Compusoft

CRM FOR LOGISTICS AND SCM

CRM for Logistics & SCM Industry

This CRM is a readymade solution for Logistics and Transport that can be easily used in a large scale transport industry.

Compusoft offers a CRM which is a ready to use solution for logistics & SCM industry. Compusoft understands the dynamics of 3PL industry, the providers are closely connected to their customers through their services and products. Not only customers and partners expect a high level of flexibility, they also look for close co-operation and individual service during the request process.

Compusoft’s CRM Solution for Logistics perfectly caters to this biota, acquires everyone in your commercial operations-sales, services, project management and pricing on the same page.

For global logistics organizations participating in multiple tenders with distinct sales processes can be very challenging. Moreover large & mid-sized companies participating in tenders often find it difficult to outbid the competitors, which requires calculating, managing and monitoring bids effectively as well as analyzing competition.

The solution streamlines and automates the process from capturing leads, assessing opportunities, management reporting and approvals, managing ground work, and estimating overall cost to competent bid submission and EMD (Earnest Money Deposit) recovery.

FEATURES WHAT THIS CRM OFFERS YOU…
1. Global Key Account Management At Your Fingertips

Compusoft’s CRM solution for logistics help to manage customer accounts more effectively, The sales users gets closely aligned with customers, company goals and benefit from global, collaborative account management across organizational & geographical boundaries. Increasing you and your customers competitiveness, the solution is anticipated to provide a strong return on investment.

2. Sales Force Automation

Your sales teams can sell more effectively in this new era. By providing the essential insight, guidance and tools that sales people need, you can focus on the right customers and priorities, win faster by collaborating with colleagues and build a trusted relationship with customers through personalized and relevant engagements.

3. Mobile Sales

work on the go with rich modern compusoft’s CRM solutions for logistics mobile app that provide contextual news, social data and task flows for quickly completing frequent activities. Manage data using intuitive natural language voice commands to create new records, schedule meetings, set reminders and find information. Get work done anytime, anywhere with mobile app that work online or offline.

4. Opportunity Management

Used by the sales team, opportunities represent a potential sale for a specific customer. The creation of an opportunity adds this potential sale to the sales pipeline and therefore puts it on the radar of the sales manager who may be holding the team responsible for the progress of opportunities. Compusoft’s CRM solutions for logistics has multiple sales dashboards and reports which covers multiple dimensions for slice and dice of the CRM data.

6. Central Project Management

With Compusoft’s CRM solutions for logistics project management becomes easy and gives you complete control of all your projects and financials. What’s more, you can run reports directly from your projects

7. Fleet Management

Fleet management solution allows organizations to easily manage and track their motor vehicles and associated maintenance, mileage and fuel usage. The solution integrates with existing technology and off-loads much of the manual data entry to the driver in real time through the use of smart phones.

8. Customer Complaints

Customer complaints are a rich source of free feedback and an opportunity to spot problem areas.

Our solutions for logistics caters operational & active cases for better control over the problem areas in the operations. This means that collating and analyzing complaints will give you a valuable insight into the attitudes of a much larger customer base.

9. Route Planner

When an appointment is created into Compusoft’s CRM solutions for logistics, a visit report is automatically get aligned and this report centralizes all actions to be taken at the visited customer.

Sales representatives usually visit their customer on a regular basis. In order to reduce the administrative work, it is possible to create routes represented in a template containing several customers to be visited the same day.

10. Market Smarter

Marketing is changing faster than ever before. Marketers own more of a customer journey are must engage customers in new ways across new channels to deliver amazing experiences, while tracking the results of their marketing investments.

You can easily plan, execute and measure campaigns from start to finish. Bring your marketing vision to life – engage customers across channels, build pipeline and demonstrate the impact of your marketing.

5. Tender Management on the go :

The solution streamlines and automates the process from capturing leads, assessing opportunities, management reporting and approvals, managing ground work, and estimating overall cost to competent bid submission and EMD (Earnest Money Deposit) recovery.

1. Global Key Account Management At Your Fingertips1. Global Key Account Management At Your Fingertips

Compusoft’s CRM solution for logistics help to manage customer accounts more effectively, The sales users gets closely aligned with customers, company goals and benefit from global, collaborative account management across organizational & geographical boundaries. Increasing you and your customers competitiveness, the solution is anticipated to provide a strong return on investment.

2. Sales Force Automation

Your sales teams can sell more effectively in this new era. By providing the essential insight, guidance and tools that sales people need, you can focus on the right customers and priorities, win faster by collaborating with colleagues and build a trusted relationship with customers through personalized and relevant engagements.

3. Mobile Sales

work on the go with rich modern compusoft’s CRM solutions for logistics mobile app that provide contextual news, social data and task flows for quickly completing frequent activities. Manage data using intuitive natural language voice commands to create new records, schedule meetings, set reminders and find information. Get work done anytime, anywhere with mobile app that work online or offline.

4. Opportunity Management

Used by the sales team, opportunities represent a potential sale for a specific customer. The creation of an opportunity adds this potential sale to the sales pipeline and therefore puts it on the radar of the sales manager who may be holding the team responsible for the progress of opportunities. Compusoft’s CRM solutions for logistics has multiple sales dashboards and reports which covers multiple dimensions for slice and dice of the CRM data.

5. Tender Management on the go

For global logistics organizations participating in multiple tenders with distinct sales processes can be very challenging. Moreover large & mid-sized companies participating in tenders often find it difficult to outbid the competitors, which requires calculating, managing and monitoring bids effectively as well as analyzing competition.

The solution streamlines and automates the process from capturing leads, assessing opportunities, management reporting and approvals, managing ground work, and estimating overall cost to competent bid submission and EMD (Earnest Money Deposit) recovery.

6. Central Project Management

With Compusoft’s CRM solutions for logistics project management becomes easy and gives you complete control of all your projects and financials. What’s more, you can run reports directly from your projects.

7. Fleet Management

Fleet management solution allows organizations to easily manage and track their motor vehicles and associated maintenance, mileage and fuel usage. The solution integrates with existing technology and off-loads much of the manual data entry to the driver in real time through the use of smart phones.

8. Customer Complaints

Customer complaints are a rich source of free feedback and an opportunity to spot problem areas.

Our solutions for logistics caters operational & active cases for better control over the problem areas in the operations. This means that collating and analyzing complaints will give you a valuable insight into the attitudes of a much larger customer base.

9. Route Planner

When an appointment is created into Compusoft’s CRM solutions for logistics, a visit report is automatically get aligned and this report centralizes all actions to be taken at the visited customer.

Sales representatives usually visit their customer on a regular basis. In order to reduce the administrative work, it is possible to create routes represented in a template containing several customers to be visited the same day.

10. Market Smarter

Marketing is changing faster than ever before. Marketers own more of a customer journey are must engage customers in new ways across new channels to deliver amazing experiences, while tracking the results of their marketing investments.

You can easily plan, execute and measure campaigns from start to finish. Bring your marketing vision to life – engage customers across channels, build pipeline and demonstrate the impact of your marketing.

11. Integration with ERP/Barcode/RFID

If you are in need of a more comprehensive solution, Compusoft’s CRM solution for logistics and distribution can be integrated with most of the ERP, Barcode & RFID. It seamlessly combines ERP, WMS, assets and offers extended functions for finance, business intelligence, assets & inventory.

12. Social for everyone

In today’s social and mobile world, businesses need to move faster and share knowledge more broadly than ever before. You also need to connect to customers on their terms, which increasingly means getting on social. Our solutions for logistics enable your sales, service and marketing teams to deliver amazing customer experiences by empowering them with social tools built right into Microsoft Dynamics CRM.

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